Shipping & Returns
Our Promise
We want your experience with The Nourished Club to be as smooth and mindful as possible.
Below you’ll find all information about shipping, delivery, returns, and exchanges.
Shipping
All orders are shipped directly from our Swiss studio.
We currently deliver within Switzerland.
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Free shipping on all orders over CHF 40
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For orders under CHF 40, a flat shipping rate of CHF 5.90 applies
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Orders are processed within 2–3 business days
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Delivery time: 2–5 working days within Switzerland
Once your order has been dispatched, you’ll receive a confirmation email with tracking information.
Returns & Exchanges
We hope you love your items as much as we do — but if something isn’t right, we’re here to help.
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Returns or exchanges are accepted within 14 days of receiving your order
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Items must be unworn, unwashed, and in their original packaging
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Please note: Return shipping costs are covered by the customer
Once your return has been received and checked, your refund will be processed within 5–10 working days
To start a return or exchange, please contact us at:
📧 info@thenourished.club
Refunds
Refunds are issued to the original payment method used for your order.
You’ll receive a confirmation email once your refund has been processed.
Please note: depending on your payment provider, it may take a few additional days for the amount to appear on your account.
Questions?
If you have any questions about your order, shipping, or returns, don’t hesitate to reach out — we’re happy to help.
📩 info@thenourished.club